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For help accessing and help in logging in
and using your course.
For Carmen technological questions, please call (614) 688 - HELP
(4357) or send an e-mail to 8help@osu.edu.
Technical support for WebCT is available between 7 am and 10 pm
EST Monday through Friday.
Do I need a textbook for the course?
All reading materials will be available on the web through your
course web site. The course provides references for those who are
interested in obtaining more information after the course is over.
How do I know that I am registered?
You'll get an e-mail confirmation from the Continuing Education
registration office stating that you are registered for the course.
You will be provided with access to a site to select a password.
How long do I have to complete the course?
Participants have 30
days from the time our office processes your registration. A e-mail
is sent to all participants to let you know we have processed your
registration.
How often should I access the course?
Participants can choose to complete the entire course at one time
or you can stop and login again and pick up where you left off.
How do I know what my grades are?
Since this is a non-credit program, each participant receives a
grade of pass or fail. Each participant must pass the final exam
and participate in the discussion board. Upon passing the final
exam you have completed the course.
What must I do if I need help on an assignment
or have a question?
If the question is related to the course content then you can:
E-mail Jennifer Evans-Cowley at ped@knowlton.osu.edu.
If you have technical difficulty, call the Carmen Help Desk through
phone (614) 292-HELP or e-mail 8help@osu.edu.
You can check our frequently asked technical questions o see if
it answers your questions
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